As bag craftsmen and curators of products built to sustain time, we stand behind our gear 100%. That means any product not meeting your standards or ours will be repaired, replaced, or refunded.
If you receive any Faro product and upon first inspection the product does not meet your standards or our advertised standards, we will replace it free of charge, no questions asked.
Faro products are built to last, but even the toughest gear can experience wear-and-tear. If your Faro gear needs to be repaired due to normal use, we will do so for a modest price. If we cannot repair your gear, we will provide you with a credit towards new equipment.
Not convinced that our gear is the best fit for your needs? As long as everything is in new and unused condition, you can send it back to us for a full refund at any time. We will even pay the shipping costs.