All new FARO items can be returned or exchanged at any time. We ask that all returns & exchanges be in new, unused condition. This does not include sale items. To inquire about a return please shoot us message. Contact Us

Of course, it is called our "CRAFTSMANSHIP GUARANTEE."

If any FARO product contains any design fault or quality defect contact us through our contact page for a free exchange or refund. We stand by our products 100%! Learn more here.

Yes, We ship internationally! Shipping fees are applied to international orders at checkout and include ALL taxes, duties and shipping fees.

We offer 100% Free exchanges, excluding sale items. Contact us here  with your order number to receive a free return shipping label.

Same day or next day shipping, Monday-Friday on all in stock items! You should have your order in 2-4 days anywhere in the USA.

You should order the size board bag that is equal to or longer than your surfboard length. For example, if you have a 9’2” board, you should order a 10’ bag. The extra length in the bag is adjustable and won't be too much extra fabric.

Yes. All Faro board bags were made to fit boards with or without fins on.

YES! At FARO we will take back any board bag that is showing signs of normal wear and tear, repair it and ship it back to you. A small fee for the repair will be incurred but you will be able to avoid purchasing a new one. This allows you to keep your favorite bag longer! Learn more on our Craftsmanship Guarantee page. 

Bags are made in different facilitates around the world! You each product page has a "sustainability" tab which shows where that specific product was produced.

All Canvas board bags are machine washable but we recommend spot cleaning as necessary. If machine washing is necessary, use cool water and avoid dryers. Hang drying saves energy and also will ensure your board bag looks great when it dries!

Custom orders are closed until further notice.

Yes, we offer wholesale pricing. Please click here to check out our wholesale page.

FARO is the Spanish word for Lighthouse! The brand was created on Americas East Coast but is inspired by trips abroad to rugged and far-out destinations. Faros protect and guide the way for seafarers. Standing tall and strong for years past and years to come.

Stockist list coming soon.

FARO officially launched in 2020