Shipping & Returns


All domestic orders will be shipped out in 1-3 business days. You should receive your order 2-5 business days after it is shipped out! 

We ship internationally! A 40 U.S.D. fee for international shipping will be charged.

All Faro products are shipped using USPS or Fedex.

All new Faro items can be returned or exchanged at any time. We ask that all returns & exchanges be in new, unused condition.

To exchange an item, return and re-order. You will be charged for the new order and refunded when your exchange is received and processed. Contact us through our website with your order number to receive a free return shipping label.

To return an item, contact us through our website with your order number to receive a return shipping label. The cost of return shipping will be deducted from your refund.

If any Faro product contains any design fault or quality defect contact us through our website for a free exchange or refund. We stand by our products 100%!